iPhone 4s Camera Crashing After Upgrading to iOs 6

Saturday, January 12, 2013

One of the great features of my iPhone is the camera. It takes clear pictures - fast and reliable.

However, when I upgraded (as suggested) to iOs6, the camera feature became unreliable. Even Instagram stopped working.

The convenience that having an iPhone provides includes taking pictures of every single event in my family's life. So when the camera kept crashing, I spent hours reading various discussions about this problem.

This morning I thought I was resigned to the sad notion that I won't be able to capture my son's gymnastics competition. I was about to charge my old Canon digital camera.

I was about to give up when I decided to call my mobile service provider, Verizon Wireless.

The customer service person walked me through the steps and voila! My iPhone camera works again!

Here are the steps that worked for my iPhone.

1) Do a soft re-boot by holding the power button (on top of the iPhone) and the menu button (the circle button at the bottom). It took a few tries. Be patient. The Apple icon will finally appear.
2) Dial *238, Call and choose option#2. Go through the re-programming.
3) Dial #832, Call. Go through the re-programming.

I know how frustrating it is to search for solutions regarding this problem. So if you're having problems with the camera functionality of your iPhone, do call your mobile service provider before you spend hours researching online on how to fix it.

Have a great weekend, everyone!

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  1. DIY is not a bad solution to a problem. But it will always be advisable to consult the experts first before trying out solutions provided in the Internet. Even devices with the same model will always have a difference, so not everything that we see online may be applicable to our devices. So, let’s see how our local store can help us first. =)

    Venus Eckert

  2. Is it really crashing.? Only when upgrading to IOS 6 or also 5? I am going to upgrade IOS 5.


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